Field Service Engineers
Company: JEOL USA, Inc.
Location: Miami
Posted on: May 2, 2024
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Job Description:
Field Service Engineer positions are available in the following
locations:
Fremont, California
Miami/Ft. Lauderdale, Florida
Portland, Oregon
Field Service Engineer Responsibilities:
Install new or modified electron microscopes at customer's facility
to ensure full functionality according to specifications.
Independently diagnose and repair electron microscopes within the
territory
Review reports and documentation from customers and inspect
malfunctioning instrument to determine nature and scope of
problem.
Communicate with clients, vendors, supervisors and any other
persons or organizations with whom interaction is required to
accomplish work
Resolve problems with affected instrument or prepare a report of
findings and recommendations. Refer complex problems and concerns
to appropriate individuals
Consistently exercise discretion and independent judgment in
resolving problems
Provide on-site technical assistance to troubleshoot and repair
equipment.
Complete and submit field service reports and weekly expense
reports
Requirements:
An Associate's degree in an appropriate area of engineering and/or
science from an accredited college or university; plus 6+ months
electronics or related experience and/or training; or an equivalent
combination of education and experience.
Willingness to travel by car to customer sites to perform
preventative maintenance, troubleshooting, and repair of electron
microscopes
Excellent customer service skills
Hands-on technical experience with installation and repair of
equipment
Knowledge of and ability to apply analog, digital, and RF
electronics
A basic understanding of troubleshooting techniques and
approaches
Ability to analyze, evaluate, and assess complex mechanical
components.
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Keywords: JEOL USA, Inc., North Miami , Field Service Engineers, Engineering , Miami, Florida
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