Nurse Navigator 2

Company: University of Miami
Location: Miami
Posted on: May 22, 2025

Job Description:

Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The University of Miami/UHealth Department of SCCC has an exciting opportunity for a Full Time Nurse Navigator 2 to work at the UHealth Medical campus in Miami, Fl.Core Job SummaryThe Nurse Navigator 2 Educates patients and their families about their diagnosis and assures timely scheduling of the first appointment, and coordination of care after, and supports the patient throughout the care continuum. The Nurse Navigator 2 liaises between patients, families, caregivers, and the multidisciplinary care team to provide appropriate information and resources during the diagnostic evaluation. The incumbent demonstrates a commitment to quality patient care, implements creative and innovative ways to meet the diverse needs of the patients, and ensures best practices.Core Job Functions

• Triages new patient appointments to the appropriate provider(s) and assures timely scheduling of initial appointments.
• Reviews outside medical records for appropriate scheduling.
• Assess barriers to care and refers to support services, local, and national organizations when needed.
• Educates on the treatment plan for patients based on diagnosis.
• Supports patients throughout the care continuum.
• Counsels individuals and patients on positive health practices.
• Collaborates with a multidisciplinary team of experts to outline the best treatment for patients.
• Performs holistic evaluation of specialty population, making use of enhanced proven techniques and procedures to achieve better results.
• Implements the improvement of patient care, and healthcare policies and resources.
• Mentors other healthcare professionals by functioning as a preceptor or coordinating preceptors for visiting professionals, students, new graduates, and orienteers.
• Maintains professional knowledge by affiliating with professional and technical organizations, and participating in applicable continuing education programs, conferences, seminars, and workshops.
• Adheres to University and unit-level policies and procedures and safeguards University assets.This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.Core QualificationsEducation:Bachelor's degree in relevant fieldCertification and Licensing:Valid State of Florida Registered Nurse (RN) licenseExperience:Minimum 3 Years Of Relevant Work ExperienceKnowledge, Skills and Attitudes:
  • Ability to maintain effective interpersonal relationships.
  • Ability to communicate effectively in both oral and written form.
  • Skill in collecting, organizing and analyzing data.
  • Proficiency in computer software (i.e., Microsoft Office)Department Specific Functions
    • Patient Navigation & Education
    • Serve as the primary point of contact for patients navigating cancer screening services.
    • Provide culturally sensitive education on cancer screening guidelines, procedures, and follow-up care.
    • Assist patients in overcoming barriers to screening (e.g., transportation, language, health literacy).
    • Ensure timely scheduling of screenings, diagnostic follow-ups, and referrals.
    • Process Improvement & Quality Assurance
    • Identify gaps in current screening workflows and recommend evidence-based improvements.
    • Support cancer screening initiatives in alignment with institutional and public health goals.
    • Coordinate outreach campaigns and events to increase screening uptake.
    • Track project timelines, deliverables, and performance metrics.
    • Collaborate with internal departments (e.g., IT, quality, communications) to implement and evaluate screening workflows.
    • Monitor key performance indicators (e.g., screening rates, follow-up timeliness) and support action plans for improvement.
    • Maintain accurate documentation and reporting in compliance with organizational standards.
    • Data and Reporting
    • Use electronic health records and registries to track patient screening status and outcomes.
    • Prepare reports on screening metrics and present findings to leadership or multidisciplinary teams.
    • Assist in grant reporting or research activities related to screening outcomes, if applicable.
    • Collaboration & Training
    • Provide training and education to clinical and administrative staff on screening protocols and navigation processes.
    • Support community partnerships and coalitions to expand access to screening services.
    • Represent the screening program in internal and external meetings or forums.Knowledge, Skills and Abilities:
      • Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
      • Teamwork: Ability to work collaboratively with others and contribute to a team environment.
      • Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
      • Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.Job Status:Full timeEmployee Type:StaffPay Grade:H14

Keywords: University of Miami, North Miami , Nurse Navigator 2, Healthcare , Miami, Florida