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Admissions Coordinator LiveChat Agent

Company: United Recovery Project
Location: Hollywood
Posted on: May 6, 2024

Job Description:

Description: United Recovery Project provides a full continuum of care for substance abuse rehabilitation and a residential program for mental health. We are seeking a compassionate and motivated individual to join our admissions team. No experience necessary, but must have the qualifications listed below. Learn more about our programs: United Recovery Project URP Behavioral Health Genesis House Experience: --- Must be able to type at 40-60 WPM.--- Must be comfortable with multitasking - multiple chats at once, answering questions/ asking questions.--- Experience preferred, not required. We can train you!--- Knowledge of substance abuse and recovery process preferred.--- Salesforce CRM experience preferred.--- Knowledge of Sales tactics preferred. Responsibilities of the Admissions Coordinator:--- Receives incoming Chats from those seeking treatment or their loved ones.--- Gathers demographics and information needed for opportunity.--- Identifies customer problems and creates solutions.--- Builds rapport with customers and family.--- Performs basic data entry and computer work.--- Enters all necessary client information into Salesforce.--- Makes outbound calls to old reports in downtime. --- Utilizes sales skills/tactics.Benefits available to the Admissions Coordinator--- 96 Hours of PTO annually--- Paid Holidays--- Medical, Dental, and Vision benefits--- Supportive work environment--- Voluntary benefits available (including Short Term, Accident, Disability, Life Insurance). Additional Details:---Drug free workplace.---On going sales training & support.---Must be able to commit to 40 hr work week.---Must have a reliable source of transportation.---Must be fluent in English. United Recovery Project is an equal opportunity employer.Pay Range $40,000 to $50,000 annuallycommensurate with experience.Requirements:

Compensation details: 0 Yearly Salary

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Keywords: United Recovery Project, North Miami , Admissions Coordinator LiveChat Agent, Sales , Hollywood, Florida

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